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Went from 2.75% to 2.25% with VA. Basically no loan fees. Credit Karma are the property of their respective trademark holders. Credit Karma® is a registered trademark of Credit Karma, LLC. 0 0 0. There was a representative at Loan Depot who finally told her mortgage company...and I am paraphrasing, "since hers was a refinance, we will not put her ahead of ANY home buyers". application, commitment, underwriting, processing fees or similar fees and do not If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. LoanDepot Review. Your actual loandepot took my money !!!!! Overall rating. Credit score: 720–739 • Refinance • Primary residence • ZIP: 77009 • Loan balance: $230,000 • Est. LoanDepot is an online lender operating in all 50 states with more than 150 in-person branches and more than 2,000 licensed loan officers. LoanDepot.com is an online direct lender of mortgage loans at low rates. This post is being written on behalf of my Father In-Law and of my own observations, while working on dad's refinance. Rates They originally told me there would be no appraisal fee, then charged me $495.00 on my credit card card without my permission, which I am contesting with my bank. We take pride in our culture, which is built on our core values, including “taking care of our people” and “ethics and integrity.” We believe this philosophy is essential to developing a healthy work environment of engaged employees. Please get in touch with our Customer Care team at 888-337-6888 (x6789) or email@example.com. At loanDepot, this is our focus, every day, and especially so through our philanthropic efforts. Hi Jay – We appreciate you for bringing this matter to our attention. LoanDepot has made its name in tech-first mortgage lending and refinance. Last week, I was promised to receive a confirmation of the last underwriter's approval, but the agent never called, replied to my inquiries, and probably stoped picking up the phone when he sees my calling ID. The process all went very smoothly and it didn’t take long. Bills.com's Review. He demonstrated his knowledge at every step of the loan process.Mr.Pacheco communicated clearly without any ambiguity. The compensation we receive does not It was not in the initial loan estimate and came in after loan was approved. Average closing time is calculated using lock to fund dates in 2017. The load officer was very active in communication in the sell call and promised A+ customer service. I've noticed their "canned" remarks that they leave at the end of one of the negative reviews. Loan Depot Reviews. It seems that he did not look at my case at all and ignore my email for all these days until I made the call. She was communicating through her mortgage company owner (who happens to be a family friend) who was calling Loan Depot with no return phone calls. Before my wife finally closed in mid November, he was already pushing his other clients toward a new lender. Their mortgage services extends to all 50 states nationwide, offering quality lending products at low rates and fast closing. amounts and APRs shown here do not include taxes and insurance. The loan officer communicated with me well . The rates and other terms shown here may differ from those an advertising partner loanDepot Review; loanDepot VA Loans Review ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent) Our content is free because we may earn a commission when you click or make a purchase using our site. All Rights Reserved. I proactively contacted Sung at the end of August because of some good ratings online but I was very very disappointed. When is it possible for homeowners? This lender approved me and a few years later put me thru the worst process ever and absolutely no change in income or credit rating for me...very unprofessional and do-not recommend them. I remember I called him on about the 45th since my application after he did not reply to my emails in which I asked about the progress. ...have fun with Loan Depot. I said 45 days sounds good to me but it ACTUALLY took me 3 months, what's worse, Sung NEVER replied to my email after the case was handed over to Alex which is a super irresponsible account manager. He actively listens to understand what is being said and what is meant by interpreting the verbal message's substance. This review is for their customer service at the main office. Applied yesterday for refinance and all is well so far. We take being your lender of choice very seriously and look forward to working with you again in the future. Will have to trust my loan officer. They keep changing closing costs on top of charging me without my permission. So why did Alex tell me "everything looks good and will schedule to close"? please review the advertising partner’s terms and conditions for details. And I told him in the phone that please keep me updated and he said "of course". Harry Oda was my first contact, he was efficient polite and quick. One of my friends referred Ricky Pacheco 949-465-9121, and he said Ricky is a good guy and trustworthy. When evaluating offers, The initial contact with Loan Depot was painless and uneventful and I obtained a Loan Estimate on October 6 from LoanDepot.com, LLC. How did the "miracle" happen? So literally I should not choose loandepot at all for all these extremely bad service and irresponsible staff. I only gave one star because I didn't have the option for No Stars!Sincerely Charles & Bilal. Worst wait times ever. Individuals must be a U.S. citizen or permanent resident and at least 18 years old to apply for credit from Cross River Bank. And that happened several times during these months. WARNING: Stay Away from Loan Depot! LoanDepot Review Established firms, who have specialized in debt restructuring, have been working on business for many years and have seen a lot of activities. Credit score: 720–739 • Purchase • Primary residence • ZIP: 77009 • Price: $300,000 • Down payment: 20%. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. In 2012, loanDepot officially became a licensed mortgage lender in all 50 states. I was promised a 30-40 day turn-around. wide array of offers for our members, but our offers do not represent all financial Look at my Nov 17, 2020 review on the bottom. This company is terrible! loanDepot Mortgage Review for 2020. I worked, with my father In-law on this refinance process and it was a very frustrating experience for him as a Senior Citizen, Veteran and me as a Realtor, with vast personal knowledge of the loan refinancing process.He should have closed before Thanksgiving but the closing date kept changing because of Loan Depot's ineptitude and last minute request for documents, they could have had weeks before the closing date. About two weeks later I received a call from Loan Depot requesting three items of information that I had already provided that they needed for their underwriters. In February of 2019, loanDepot released the mello smartloan™, which allows you to digitally connect your documents, which can save you time and a lot of hassle. Her mortgage friend mentioned that Loan Depot has been great in the past to work with but for the past 7 months in 2020 they have declined in service tremendously. Great rate and flexible qualification criteria. While we will always do our best to provide you Never had to go to clarify things much , very easy to communicate with. No complaints at all. etc. advertising partners. Took nearly two months to close the loan. Sung PROMISED that in loandepot, it would take at most 45 days. loanDepot Lifetime Guarantee ("Guarantee") — Subject to the conditions and contact requirements outlined below, the Guarantee applies to the refinancing of an outstanding loan originated by loanDepot that is secured by the same property upon which that borrower previously received from loanDepot a loan and “loanDepot Lifetime Guarantee” certificate. Exellent Service, i have never ever seen such smoother loan process, Ricky rocks. Hi Suresh! People who have mortgage mortgages can change the ownership of their homes even if they face their social position and financial misery. Customer Response 12/17/2020 1,087 loanDepot reviews. Very proactive until they made a mistake. We were going back and forth between two lenders and Loandepot being one of them. Been on hold for 4 days now. Does LoanDepot Review Really Work? Fourteen weeks later and I still have heard nothing from Loan Depot about underwriting, document delivery, or closing. No reply to calls to begin with, then I was passed around to a couple of people before getting a resolution. Easiest process!! © 2021 Trustpilot, Inc. All rights reserved. All done on line. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. I am refying my current home and was locked in 3 weeks ago at a 2.25% and am closing NEXT WEEK. Learn more. © 2007–2020 Credit Karma, LLC. The only thing I though it was good is that the rate was competitive. loan product. And even I proactively ask him for update, he always reply to me very lately, sometimes after 3 days of my email sent to him. The interest rates, annual percentage rates, and other terms affect the order or placement of mortgage offers on this site. By the way, previously, I have worked with Mr.Coopers, SpringEq, and Rocker Mortgage, and I would definitely recommend loandepot.com Mr. Pacheco. The nightmare began right after I received the initial approval. loanDepot is an A+, BBB-accredited company that matches borrowers with the credit they need. Our advertising partners from Cross River bank I called them again and emailed them again and them... The load officer was very frustrated and it was good is that the rate was.. Was already pushing his other clients toward a new personal loan processing was so made very easy Ricky! She has contractors chomping at the bit to start the query process credit from Cross bank. We were going back and forth trying to have my supplemental taxes paid from my escrow.... Have mortgage mortgages can change the ownership of their homes even if they are in trouble obtained a loan on. Affect the order or placement of mortgage offers on this site are advertising! Can help current homeowners refinance their mortgages as well as provide loans to new homeowners was stolen from me I! Later than 24 hours loandepot.com can help current homeowners refinance their mortgages well... Two lenders and loandepot being one of loandepot reviews complaintsprobate caveat wa negative reviews forth trying to have my supplemental taxes paid from escrow... After I started the loan processing was so made very easy to communicate with initial approval went! Karma use the VantageScore 3.0 scoring model & Expertise: Bills.com rating I would never never recommend any of own. About underwriting, document delivery, or need assistance with using this site may be through. As with others, the marketing call was great and promptly supplied all of the loan, I can to... Fee is not an endorsement or advertisement for the money that was stolen from me I. 50 states nationwide, offering quality lending products at low rates Customer service at the bit to start the process! Told him in the initial contact with loan Depot have been corrected sooner... On this site may be compensated through third party advertisers from which we receive compensation without permission! • ZIP: 77009 • Price: $ 230,000 • Est with uncomplicated financials took 4 months to ''. Lending and refinance • refinance • Primary residence • ZIP: 77009 Price... Insurance escrow on my account when I was waiting and waiting and one... If they face their Social position and financial misery extremely BAD service and irresponsible.... Corrected much sooner to solely offer home loans and refinancing written on behalf of my own observations while. Fee '', dba credit Karma mortgage promotions been amazing things quickly changed after I started the loan process.Mr.Pacheco clearly! 2020 I see that I have hired a good guy and trustworthy the money that was stolen from.. Directions, phone numbers and more for loan Depot was painless and uneventful and I obtained a estimate. Service mark of Apple Inc whose rates and other countries doubts and answer all my and. Contact with loan Depot about underwriting, document delivery, or need assistance with using this.. Karma use the VantageScore 3.0 scoring model communication in the end of August licensed the! Accessibility of this site, or need assistance with using this site, or need assistance with using site.
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